Shipping policy

Shipping Policy for dropgummies

Thank you for shopping with dropgummies! We want to make sure you know when to expect your order and how shipping works.

1. Order Processing Time

• Orders are typically processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.
• You will receive a confirmation email once your order has shipped with tracking information. Shopify

2. Shipping Methods & Delivery Times

We offer standard and expedited shipping options. Delivery times depend on your location:

Domestic (e.g., within your main shipping country):
• Standard: 5–10 business days
• Expedited: 2–5 business days

International:
• Standard: 10–20 business days
• Expedited: 5–10 business days

Note: Delivery estimates are approximate and may vary due to customs processing, weather, carrier delays, or high order volume. Shopify

3. Shipping Rates

• Shipping costs are calculated at checkout based on your shipping address and the shipping method you choose.
• Free standard shipping is available for orders over a specified amount (if you wish, customize this threshold). Shopify

4. International Duties & Taxes

For international orders, any duties, taxes, or customs fees charged by your country are the responsibility of the customer and are not included in the product price or shipping cost. Shopify

5. Shipping Restrictions

• We currently do not ship to P.O. Boxes, APO/FPO, or certain remote addresses (modify as needed).
• If an address is incomplete or incorrect, we may contact you to verify, which can delay shipment. Shopify

6. Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package directly through the carrier’s website. Shopify

7. Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at [your support email]. We’ll assist with tracking and resolving issues as best as possible. Shopify

8. Contact Us

If you have questions about your shipment, feel free to reach out:
📧 Email: support@pureshroom.com